Return and Refund Policy

There are no refunds or returns for the goods purchased from Your Local Florist. All sales are final. You may receive a replacement order only if (a) the wrong item was delivered, the flowers arrive in substandard condition, or the order was never delivered and (b) you complete a customer service request by email and send it to yourlocalflorist01@gmail.com within three (3) calendar days of the delivery date. In the event the order arrived in substandard condition, you must also attach a photograph of the bouquet to the customer service request email. Credits issued for replacement bouquets cannot be transferred or redeemed for cash.